AI chatbot
12 articles on this topic.
AI Chatbot for Website: How It Works and What to Plan For
What an AI chatbot for a website actually does, how it captures leads, what it costs to run, and how to set one up so it helps instead of annoying visitors.
The Gaint Company team·26 Oct 2026·4 min readWhatsApp Chatbot for Business: The Complete Guide
What a WhatsApp chatbot is, how to set one up with the Business app or API, what it can do for leads and support, the rules to follow and common mistakes.
The Gaint Company team·26 Oct 2026·2 min readAI Chatbot for Travel Agencies: Lessons From Building One
What an AI chatbot can and cannot do for a travel agency, drawn from building Moonlight for Trripah: itineraries, lead capture, partner quotes and pricing limits.
The Gaint Company team·26 Oct 2026·2 min readChatbot Guardrails: What an AI Bot Should Never Say
The rules every business AI chatbot needs: no invented prices, no legal or medical promises, no leaking instructions, and how to test that the rules hold.
The Gaint Company team·26 Oct 2026·2 min readCustomer Support Chatbot: When AI Helps and When a Human Should Answer
A practical guide to AI customer support chatbots: which questions to automate, which to hand to a person, and how to keep customers from feeling stuck with a bot.
The Gaint Company team·26 Oct 2026·2 min readHow an AI Chatbot Captures Leads Without Annoying Visitors
Practical rules for chatbot lead capture: when to ask for contact details, what to ask, how to keep the chat helpful, and how to avoid the pop-up that makes people leave.
The Gaint Company team·26 Oct 2026·3 min readHow to Hand Chatbot Leads to Your CRM Properly
How to move chatbot leads into your CRM with the context sales needs: fields to capture, source tracking, assignment, follow-up reminders and common mistakes.
The Gaint Company team·26 Oct 2026·2 min readHow We Built Moonlight, an AI Trip Planner on Claude
A behind-the-scenes look at Moonlight, the AI trip-planning chatbot we built for Trripah: persona, destination knowledge, lead capture, guardrails and lessons.
The Gaint Company team·26 Oct 2026·3 min readRule-Based Bot vs AI Chatbot: Which Should You Use?
A plain comparison of rule-based bots and AI chatbots: how each works, where each wins, what they cost to run, and how to combine them safely.
The Gaint Company team·26 Oct 2026·2 min readWhatsApp AI Chatbot: What Is Possible and What to Watch For
What an AI chatbot on WhatsApp can do for sales and support, how to design it, the policy and accuracy issues to plan for, and where rules should replace AI.
The Gaint Company team·26 Oct 2026·2 min readWhatsApp Chat Link vs a Real Chatbot: Which Do You Need?
A simple chat link is free and enough for many businesses. A chatbot adds automation, lead capture and routing. Here is how to decide.
The Gaint Company team·26 Oct 2026·2 min readWhatsApp Chatbot Examples That Actually Generate Leads
Five practical WhatsApp chatbot flows for lead generation: enquiry qualifier, quote request, appointment booking, product finder and re-engagement, with design notes.
The Gaint Company team·26 Oct 2026·2 min readTell us what you need
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